UPDATED

Bank customers experienced problems with card payments for several hours

Cards are being rejected due to challenges in Nets' systems.
Published

NOTE: The article has been updated as card payments are returning to normal operations.

After several hours of extensive disruptions with card payments, Nets is "returning to normal operations" on Thursday afternoon.

This is stated by the payment company in a press release.

If you are standing and have to pay with a payment card, there is a risk that your card will be rejected in the store.

Nets is currently experiencing problems with their services. This means that payment cards may be rejected in the store, informs GrønlandsBanken.

- Dankort and Akiliut work in ATMs and in some stores. Mobile banking and Netbank work as normal, writes the bank.

It is especially customers with Mastercard who may experience problems with payment cards in stores. GrønlandsBanken states that customers with Mastercard can withdraw cash from the bank's cash desks free of charge until the error is corrected.

Mobilepay also reports challenges between transfers.